For charge point operators (CPOs), enabling roaming expands your network's reach, improves charger utilization, and strengthens your competitive edge in the rapidly growing EV market. This article explores the key advantages of roaming agreements, how they function, and why interoperability should be at the heart of your strategy.
TL;DR - How roaming agreements benefit CPOs
- Roaming lets EV drivers from different networks access your chargers without extra accounts.
- CPOs benefit from higher utilization, revenue, and visibility, plus a better driver experience.
- Open protocols like OCPI and partnerships with mobility service providers (MSPs) or roaming hubs make it easy to open your network to more users with minimal hassle.
What is EV roaming?
EV roaming enables drivers to use charging stations outside their home network without needing a new app or account. This is made possible through agreements between CPOs and MSPs, often facilitated by open communication protocols like OCPI (Open Charge Point Interface).
Main models of EV roaming
Peer-to-peer roaming: Direct agreements between CPOs and MSPs.
Hub-based roaming: A central platform (e.g., Hubject, Gireve) connects multiple networks for easier access.
Single-network roaming: The CPO and MSP are part of the same proprietary network.
Each model affects how you manage access, billing, and interoperability.
Key benefits of roaming for CPOs
1. Increased Charger Utilization: Roaming opens your network to a much wider pool of drivers, addressing the common challenge of underutilized chargers especially in new markets or low-traffic areas. With more drivers able to find and use your stations, you benefit from more charging sessions, higher energy throughput, and a stronger return on your infrastructure investment.
2. Additional Revenue Streams: More users translate to more charging sessions and increased revenue. Roaming lets you monetize chargers even during off-peak hours or at less-frequented locations. Many roaming models also allow you to set roaming-specific tariffs, giving you control over margins while staying competitive.
3. Improved Driver Experience and Loyalty: A seamless roaming experience builds trust and loyalty among drivers. When drivers know they can rely on your stations regardless of their MSP, they are more likely to return, recommend your network, or even switch to your service. This convenience enhances your brand reputation, even if you aren't the direct service provider.
4. Enhanced Network Visibility: Integrating with roaming platforms or MSPs increases your stations' visibility on popular charging apps and maps. This organic exposure brings in new users who discover your network through their existing apps, without requiring you to invest heavily in marketing or driver acquisition.
5. Future-proofing and Scalability: As the EV market matures, interoperability will become increasingly important. Roaming agreements position your network for long-term growth by ensuring compatibility with emerging platforms, fleet operators, and international networks.
How to set up roaming agreements
Getting started with roaming is straightforward if you have the right infrastructure in place. Ensure your CSMS supports open protocols such as OCPI. Choose a roaming hub or MSP partner that aligns with your market and business goals. Define pricing policies for roaming sessions, including whether to apply a premium for external users. Integrate your systems with the roaming platform and test thoroughly before going live. Monitor performance and adjust pricing or partnerships as needed.
EV roaming is a powerful tool for CPOs looking to maximize the value of their infrastructure. By opening your network to drivers from other platforms, you increase utilization, boost revenue, and enhance the driver experience, all while future-proofing your business in a rapidly evolving market. Ready to explore roaming for your network? Contact Eigen Digital to learn how we can help you get connected and start unlocking the benefits of interoperability.
